After retiring from her job teaching high school special education a few years ago, Debra W. became a Shipt Shopper as a way to stay active while still maintaining her newfound flexibility. From growing up in a home with an open door policy for anyone in need, to years spent teaching, doing things for other people is second nature for her. Upon noticing one of her new, regular customers was ordering several bags of ice multiple times a week, sometimes twice a day, she took the initiative to ask him directly if everything was okay. It turned out he had been using a home remedy with the ice to help cool down his house in the middle of Memphis, Tennessee.
Debra took it upon herself to help find a solution for him. She was able to get him a free fan to help with keeping the house cool! Debra didn’t stop there – after learning the member was without a working refrigerator for the past three years, she gave him her own family’s old mini-fridge.
In honor of Do Something Nice Day, we asked Debra to share with us her three best tips for how we can all do something nice for someone, today and every day:
- Take the time to get to know people – Shipt shopping allows me to meet so many different people throughout the day, from many unique backgrounds. Everyone has a different story to tell, and you never really know what’s going on in someone’s life until you take the time to ask.
- Seize the moment – If I see that people need help, I just go ahead and do it! Whether it’s checking in on a member you think might be struggling and buying them flowers, or helping a new shopper navigate the aisles, there’s a million different ways you can seize the opportunity to make someone’s day a little easier and a little brighter.
- If you see something, ask questions – Just like the milkman, we sometimes see and interact with people more than their own families. So if something doesn’t feel right, speak up and ask. As shoppers, we’re sometimes in a unique position to see when our members need help, support or even just a smile – it’s another way we can make their lives easier every day.
Ever have a Shipt Shopper make your day? Tell us in the comment section below.