Our shoppers make the difference.

How we hire

We believe great delivery service starts with great people. That’s why our team carefully reviews video interviews to handpick Shoppers who will provide the best experience for you. And every Shipt Shopper consents to a criminal background check and motor vehicle report, so you can be confident in each and every Shopper.

Our shopper process

Shoppers have the flexibility to choose the schedule that works best for them, so they don’t feel rushed or obligated to shop when they don’t want to. When one of our Shoppers chooses your order, your Shopper’s photo and first name will appear in your app so you are up to date every step of the way.

Putting people first

Not only do our Shoppers carefully handpick your items, they take pride in bringing the magic to each order. Whether it’s helping you pick out the perfect substitution or unloading your groceries with a smile, you can count on an experience that’s more than just a delivery.

Communication

Getting your groceries delivered shouldn’t just replace going to the store-it should be even better! Whether you need to make sure your avocado is ripe for dinner tonight or simply want to add a last-minute item, our Shoppers stay in touch to make sure your order is just the way you like it.