Keeping people safe is our top priority.

We're here to help you feel safe and supported while you're making a difference. Even heroes need great back-up. Want to become a shopper with Shipt?

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We're here to help.

Supporting shoppers

Supporting shoppers

Friendly, 24/7 support is available for shoppers with Shipt to ensure you always receive high-quality help.

Learn more about shopper perks
Promoting safe deliveries

Promoting safe deliveries

No-contact deliveries provide a healthy and safe delivery experience for everyone.

See why people shop with Shipt
Helping communities in need

Helping communities in need

Delivering fresh groceries and more is a valuable service that helps those who need it most.

Hear from other shoppers

Our safety & support measures.

Drop off deliveries

Drop off deliveries

Contactless deliveries are now available to provide a safe and easy experience.

Early delivery option

Early delivery option

Longer delivery windows are now available for shoppers and customers with flexible schedules.

24/7 shopper support

24/7 shopper support

Our support team is always ready to help through phone, live chat, and email.

Retailer support

Retailer support

We’ll keep you updated on changes and safety information from our trusted retailers.

Phone number protection

Phone number protection

Your phone number always stays private while you’re communicating with customers.

Report a safety incident

Our dedicated Support Team is here 24/7 to support you via live chat, phone, or email – they will escalate your report to our Trust and Safety Team right away. You may also be asked to complete an Incident Report to gather additional details. If you are involved in an emergency incident that you believe threatens your personal safety, we suggest first contacting local law enforcement in your area by calling 911 or your local non-emergency line. 

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Want to be a shopper with Shipt?

Learn more about the onboarding process.

Sign up now