Shipt Job Applicant Privacy Notice

This Privacy Notice was last updated on August 19, 2022.


Shipt, Inc. (“Shipt”) is committed to protecting your Personal Information and processing it responsibly. This Privacy Notice (“Notice”) describes our general practices relating to the collection, use and disclosure of data relating to Shipt’s job applicants. “Personal Information” means any information relating to or capable of identifying a particular individual.

If you are a Shipt shopper or shopper applicant, please refer to the Shipt Shopper and Shopper Applicant Privacy Notice for details on how shopper and shopper applicant Personal Information is collected, used and shared. The Shipt Privacy Notice describes our general practices relating to the processing of the Personal Information of our customers, Members and website visitors, as well as office visitors and individuals within our vendor and business partner organizations.

The Personal Information Shipt Collects

Directly from You

Shipt collects Personal Information directly from you when you visit our website or mobile app, or through other communication channels such as email, telephone or in person. Shipt may collect the following information during the recruiting process:

  • When you apply for an open role, we collect:

    • Your contact information such as first and last name, email address, mailing address, and telephone number.

    • Details of your current and past employment such as name of employer, position held, and dates of employment.

    • Information that may be needed to complete a pre-hire background check such as Social Security Number (SSN).

    • Education and training information.

    • Citizenship information.

    • The contact information of any personal references.

  • When you create an account on our job applicant portal, we collect authentication credentials such as username and password.

  • When you visit our website, we automatically collect information about your device and use of the application such as IP address, device identifiers, device details, pages visited and accessed through cookies and similar technologies.

  • Any other information you may choose to provide as part of the interview process.

From Other Sources

Shipt obtains Personal Information from third parties such as:

  • During the recruiting process:

    • We may collect contact information such as the first and last name, email address, mailing address, and telephone numbers of eligible prospects and details of their employment, education and training experience from a third-party recruiting service.

    • We may collect information about current and past employment, education and training from publicly available sources, as permitted by law.

    • We may work with service providers to collect information in connection with job applicant background checks, such as information related to offenses or criminal proceedings or sentences and credit reports and other similar reference checks.

    • Information collected about your past employment experience from previous employers and/or personal references provided by you.

Cookies and Similar Technologies

We and our partners use various technologies to automatically collect and store information when you interact with our Services, including the use of cookies, web beacons, mobile software developments kits (“SDKs”) or similar technologies:

  • Cookies:

    • When you access our Service, Shipt will issue a cookie to your device. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of the Services.

  • Web beacons:

    • Certain webpages maintained by Shipt, as well as emails sent by Shipt, may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that collect information about page visits and email viewing. Information collected may include limited personal information, such as name, email address and universal ID.

Personal Information and non-Personal Information may be linked together and once linked, may identify an individual person. If we do combine non-Personal Information with Personal Information, the combined information will be treated as Personal Information for as long as it remains combined.

Aggregate or Anonymized Data

In each case above, we may aggregate or anonymize the foregoing types of information in support of legitimate business purposes such that they are no longer capable of identifying you. In that event, the information is no longer considered “Personal Information” and may be used for any purpose consistent with applicable law.

When using deidentified data, Shipt does not attempt to reidentify the data. We may use and share deidentified or aggregated data with any third party without restriction. We may use and share non-Personal Information for any purpose without restriction.

How Personal Information is Used

Shipt uses Personal Information to:

  • Manage all parts of the applicant administration process such as interviewing, verifying references, selecting and hiring staff and conducting background check investigations.

  • Communicate with job applicants.

  • Provide you access to our job applicant portal.

  • Consider the applicant for other future positions at Shipt.

  • Develop and improve our products, services, software, website and our hiring practices through research, development, analytics and business intelligence.

  • Manage network security, which includes disaster recovery and business continuity.

  • Prevent fraud.

  • Comply with privacy laws, information security requirements and other legal requirements.

How Personal Information is Shared

Within Shipt

Shipt allows access to applicant Personal Information to people within Shipt who have a “need to know” that information to manage the recruitment process and for other legitimate business purposes. For example, your resume will be shared with the Shipt employees who will be interviewing you.

Service Providers

We share Personal Information with companies or individuals that provide us with services. These service providers provide services such as background checks and office security. We may also share your Personal Information with our IT and system administration providers, cloud hosting providers, software providers, and payroll processors. We may share your Personal Information with our professional advisors, such as lawyers, accountants, and other similar advisors. Service providers can only process Personal Information as instructed by Shipt.

Business Transition

In the event that Shipt, or any portion of our assets or business, are acquired, sold, merged, or transferred, whether as a result of or in the event of an acquisition, divestiture, reorganization, restructuring, or dissolution, or as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, or otherwise, Shipt will disclose Personal Information to the company involved to complete the business transition, including at the negotiation stage and including where the Personal Information is among the assets being transferred.

Applications and Tools

We offer tools, widgets and applications on our website such as search engine functionalities, that are powered by third parties. If you use those applications or tools, any Personal Information that you provide will be shared with the third party that provides that functionality. The third party’s use of that Personal Information is subject to their Privacy Notice.

Law Enforcement

We may report to law enforcement agencies any activities that we reasonably believe to be unlawful, or that we reasonably believe will aid a law enforcement investigation into unlawful activity. In addition, we reserve the right to release your Personal Information to law enforcement agencies if we determine, in our sole judgment, that either you have violated our policies, or the release of your Personal Information will protect the rights, property, or safety of Shipt, or another person.

Legal Process

We may share your Personal Information with others as required by, or permitted by, law. This includes sharing your Personal Information with governmental entities or third parties in response to subpoenas, court orders, other legal process, or as we believe is necessary to comply with applicable laws, to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us.

How Personal Information is Protected

Shipt uses commercially reasonable administrative, organizational, and physical safeguards designed to protect Personal Information from loss, theft, and unauthorized use, disclosure or modification. Please be aware that no data transmission over the internet is 100% secure. While we strive to protect your Personal Information, we cannot ensure or warranty the security of any information you transmit to us, and you do so at your own risk.

Retention of Personal Information

Shipt will retain your Personal Information for as long as is reasonably necessary to fulfill the purpose for which it was disclosed or as required to comply with legal obligations. The precise periods for which we keep your Personal Information vary depending on the nature of the information and why we need it. Factors we consider in determining these periods include the minimum required retention period prescribed by law or to fulfill the purpose(s) for which the Personal Information was collected. At the end of that period, Shipt will securely delete the Personal Information. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further use of such data.

Shipt’s platforms, including its website and mobile apps, may contain links to webpages created by parties other than Shipt. We do not control such websites and are not responsible for their contents or the privacy policies or other practices of such websites. Our inclusion of links does not imply any endorsement of the material on such websites or any association with their operators. These websites and services may have their own privacy notices, which the user will be subject to upon linking to the third party’s website. Shipt strongly recommends that users review the third party’s terms and conditions and privacy policies.

Do Not Track Disclosure

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to “do not track” signals.

Information for California Residents

This section supplements the other information in this Notice and applies solely to “consumers” as defined by the California Consumer Privacy Act of 2018, as amended from time to time, and its related regulations (the “CCPA”). This section explains Shipt’s collection, processing, and disclosure of “personal information” (as defined by the CCPA) relating to California consumers in their capacities as job applicants of Shipt.

As defined by the CCPA, “personal information” includes any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device. Personal information does not include information:

  • That is lawfully made available from government records.

  • That Shipt has a reasonable basis to believe is lawfully made available to the general public by the consumer or from widely distributed media, or by the consumer.

  • Made available by a person to whom the consumer has disclosed the information if the consumer has not restricted the information to a specific audience.

  • That is lawfully obtained, truthful information that is a matter of public concern.

  • That is deidentified or aggregate consumer information.

  • Excluded from the CCPA’s scope, personal information is covered by certain sector-specific privacy laws such as the Fair Credit Reporting Act.

In the past twelve months, Shipt has collected the following categories of personal information from job applicants and disclosed such information to the following categories of third parties for business purposes:

Categories of PI Collected Categories of Third Parties to Whom Disclosed Categories of Third Parties to Whom Sold or Shared


Examples: Real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers 

  • Service providers conducting background checks or assisting with the recruiting process

  • IT and security service providers, such as our email providers, business application providers, managed services providers and IT consultants 

  • Professional advisors (accountants, lawyers, and auditors)

  • Sources for references identified by the job applicant

  • Prior employers of the job applicant

  • N/A

Internet or other similar network activity 

Examples: Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement

  • IT and security service providers 

  • Service providers that assist Shipt with data analytics

  • N/A

Personal information types listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) 

Examples: Name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, or employment information

  • Service providers conducting background checks or assisting with the recruiting process

  • IT and security service providers, such as our email providers, business application providers, managed services providers and IT consultants 

  • Professional advisors (accountants, lawyers, and auditors)

  • Sources for references identified by the job applicant

  • Prior employers of the job applicant

  • N/A

Sensory data 

Examples: Audio recordings, voicemail, or similar information

  • IT and security providers, such as telephone communication providers

  • N/A

Legally protected classification characteristics

Examples: Race, color, national origin, citizenship, marital status, sex, age (40 years or older), gender

  • Service providers conducting background checks or assisting with the recruiting process

  • IT and cloud/hosting service providers, such as our email providers, business application providers, managed services providers and IT consultants

  • Professional advisors (lawyers and auditors)

  • N/A

Professional or employment-related information

Examples: Prior employment history, performance information, resume or similar information

  • Service providers conducting background checks or assisting with the recruiting process

  • IT and cloud/hosting service providers, such as our email providers, business application providers, managed services providers and IT consultants 

  • Professional advisors (lawyers and auditors)

  • N/A

As indicated above, Shipt has not “sold” or “shared” personal information about job applicants (as those terms are defined by the CCPA) in the past 12 months.

Applicable Retention Periods

Shipt determines the retention period for each category of personal information based on the criteria set forth above in the section titled “Retention of Personal Information.”

How Your Information is Collected

Shipt collects the above-identified categories of personal information from the following sources:

  • Direct collection: We collect information directly from you when you choose to provide it to us by filling out forms, such as the job application forms available through our “Careers” page and job portals, sending us attachments or other communications in connection with the job application process, interviewing with us, or otherwise directly providing the information to us.

  • Third parties: We collect information about you from third parties who support our human resources and recruiting efforts, including recruitment agencies, vendors that support our performance of background checks and reference checks, and advertising vendors.

  • Indirect and technology-based collection: We also collect certain information from you indirectly when you use the devices we provide to you or otherwise access our network, websites, or mobile applications. Shipt collects certain identifiers (such as IP addresses) and internet and similar network activity (such as website usage data) from you indirectly using cookie, pixels, and passive tracking technologies.

Purpose for Collecting or Sharing Personal Information

We collect or share your personal information for the following business or commercial purposes (as well as any other purposes described in this Notice):

  • Facilitating your job application with Shipt.

  • Communicating with you about your application with Shipt.

  • Evaluating a job applicant and engaging in the hiring process.

  • Developing, updating, and improving our job applicant and human resource processes.

  • Preventing and detecting fraud, financial crime, hacking activities, security breaches, and other unlawful activities in connection with the website or purchase and use of our services.

  • Complying with our legal obligations.

How to Contact Shipt

If you have questions about this Notice, you can contact us in one of the following ways:


Attn: Legal Department

420 20th St. N, Suite 100

Birmingham, AL 35203

Changes to this Privacy Notice

Shipt will update this notice periodically to reflect changes to our privacy practices. We will provide notice online when we make any material changes to this notice.